Contact Us

Christmas Shipping? You want it to arrive before Christmas? We ship via Australia post so we can not guarantee anything but as a guide order before the 14th of December for regular post or before the 19th for express post. After that it is a bit of a gamble.

Your can email us at contact@neatgeek.com.au or contact us via the form below

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NeatGeek is Healthy IT Business - ABN: 98 143 712 814
We are an online business only (no physical store to visit us sorry) based in Newtown, Sydney, 2050

Frequently Asked Questions

Is the item I am interested in, in stock?
Yes, if you can buy it from our store, it is in our stock, in Sydney, ready to be sent tomorrow.

How long does shipping take?
We have all our items in stock and in our warehouse in Sydney. We ship all orders next business day via Australia Post. Delivery times vary depending on your location and if you choose Express or Regular post on check out. You can see Australia Posts shipping time for Express Post here and for Regular Post here). We don't charge for packaging and handling. We only charge you what Australia Postage estimates the cost to be (calculated by weight and size), nothing extra!

Is it safe to purchase online from your site?
We use all the industry standards and more. Everything we can think of to make shopping safe, we have done. We dont EVER store your credit card details. We use SSL certificates (more info here) Our site utilises EWAYs secure payment system, that most of Australian online retailers use. So your safety is guarenteed by eway, your credit card company, Our SSL provider and our 30 day money back guarantee.

What if arrives broken or damaged?
Simple, we will offer you a refund or reship the item to you.

Can I please pick kit up from you?
Sorry, but at the moment we have no capactity to allow for pick ups from our warehouse.